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About Furnigo

# 1 web based customer service management system in furniture industry

 

  • Track and resolve issues for high value customers
  • Handle complex complaint procedures
  • Build sustainable customer relationships
  • Implement corrective and preventive actions
  • Analyze customer service and quality trend
  • Furnigo is providing you with a swifter, more efficient and enjoyable experience in transforming your furniture and life. It is our job to integrate the strength and demands of furniture dealers, technicians and consumers into one platform through which we can communicate, share and interact with each other.

     

    Furnigo breaks the traditional customer service approaches by making full use of the advantages of internet: convenience, speed, and extension. It shortens the distance to zero among suppliers, retailers, service companies, technicians, and consumers. We invite you to discover how Furnigo will help your organization keep customer happy, save money, improve quality and achieve excellence.

     

    feature

     

  • online status check
  • Membership registration system to safeguard your personal information.
  • Email notification
  • SMS notification
  • Internal message and new message reminding
  • Key words search
  • filter function to help management
  • whole chain-status checking
  • telephone recorder check
  • technician's report check
  • parts information
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