# 1 web based customer service management system in furniture industry
Track and resolve issues for high value customers
Handle complex complaint procedures
Build sustainable customer relationships
Implement corrective and preventive actions
Analyze customer service and quality trend
Furnigo is providing you with a swifter, more efficient and enjoyable experience in transforming your furniture and life. It is our job to integrate the strength and demands of furniture dealers, technicians and consumers into one platform through which we can communicate, share and interact with each other.
Furnigo breaks the traditional customer service approaches by making full use of the advantages of internet: convenience, speed, and extension. It shortens the distance to zero among suppliers, retailers, service companies, technicians, and consumers. We invite you to discover how Furnigo will help your organization keep customer happy, save money, improve quality and achieve excellence.
online status check
Membership registration system to safeguard your personal information.
Internal message and new message reminding
Key words search
filter function to help management
whole chain-status checking
telephone recorder check
technician's report check